Apex are an exceptional service provider, the staff are polite, professional, always happy to assist and I always feel like we are your top priority. Very competitive pricing and each shipment is dealt with professionally, efficiently and we are provided with updates on each shipment without having to ask, our parcels are always delivered on time. I would personally like to thank Jignesh for his help on my first shipment with Apex which turned our to be more tricky than we both thought, however he came up with a solution and was extremely helpful and kept me informed of every development. I would highly recommend Apex Couriers.
Administrator, Market Research Company
Apex Couriers are extremely friendly and professional. The service they provide is outstanding. Their customer service and communication levels are exceptional.
Very happy to have finally found a professional and helpful courier service.
Accounts Assistant, IT Company
We have been using Apex couriers for around 6 months (editor – since Nov 15) and we are extremely delighted at the provision they provide us. In my opinion Apex really stand out from its competitors in the following areas:
- Apex couriers offer us extremely competitive rates for our consignments. Despite the relatively low costs, the service quality is always impeccable.
- The Apex couriers service is extremely professional and personalised. Whenever we call, our calls are always answered immediately and we are made to feel like their very top priority
- Apex courier have a terrific range of service options. Not matter what we need anywhere in the world, we always feel confident that the staff at Apex will be able to source a solution and they invariably do.
- Apex couriers are always very transparent in their dealings with us and operate with a high degree of integrity which really helps us to manage the expectations of our clients.
- One final point, we are always provided shipment updates before we need to request them. This is really helpful for our business so we can focus on our own areas of expertise rather than constantly chasing information.
Thank you, Apex!
Project Manager, Shipping Company
Had a slight issue with trying to get a shipment to a customer over the bank holiday weekend. Called up these guys, who were the only people to answer the phone, and got it resolved.
Unlike other providers who have the normal ‘well maybe we can sort this or that’, this was all very professional and straight forward. More than happy to recommend these guys to anyone!
Business Owner, Wine Club
I have been working with the team at Apex since October last year (2015) and I have been so impressed with the service so much so that Apex are always my first point of call for shipment requests. What makes Apex different and better to some of the big giant shipping companies is that they manage all aspects of the shipment (e.g. customs invoices and all other accompanying documentation when required). Ultimately this means we have less to worry about and we can spend time doing our actual jobs rather than spending hours trying to sort out shipment paper work where our expertise do not lie.
The service is extremely personalised, the rates are competitive, the shipments are always executed quickly and efficiently and we are always provided with updates on the status of every job. For any company that has to deal with a large amount of shipments, I would 100% recommend Apex as they have certainly made our lives easier and less stressful!
Event Executive, Marketing Agency
Apex couriers’ service is fantastic at catering to our needs. You always make us feel like we are your top priority. You give us fair quotes for each consignment and are not afraid to advice us if we should do something differently in our delivery process to protect the artwork. All paperwork forms are easy to fill out and you have a great customer service. The C.E.O. took the time to come into the gallery personally to talk to me about his business and offer us local business deals straight away. His fun, happy confident personality was infectious and I felt comfortable to trust Apex in handling our artwork and organise our deliveries for several of our customers.
Gallery Assistant, Art Warehouse
At one of our busiest times, it is nice to have the support of Apex couriers which enable me to concentrate on other aspects rather than have to track and trace shipments all the time.
Receptionist, Marketing agency
This is the second time I have used these guys. With a larger shipment, I was concerned about breakages when sending with a national courier, and again these guys surpassed! Straight forward, quick and hassle free.
I have used Apex before and I will not hesitate to use therm or recommend them again!
Business Owner, Organic Wine Company
Exceptional customer service. The team at Apex are friendly, professional and helpful. Thoroughly recommend Apex to anybody in the events industry – the team are proactive and you can feel comfortable knowing that your deliveries are being taken care of.
Conference Operations Executive, Business Intelligence Consultants
Apex couriers have quickly established themselves as a crucial partner to our organisation. We utilise their international services for the movement of our time sensitive consignments and have always found their services to be immaculate.
Events Manager, Further Education Establishment
Very customer centric company with fast service and competitive pricing.
Stock Controller, Glass and Jewellery makers
Communication has been brilliant and parcels always delivered on time. Highly recommend.
Director, Photography Company
Very efficient service and quick response time. Will definitely work with again in the future.
Account Executive, Marketing Agency
Excellent Service, very helpful and most accommodating at all times. Highly professional and reliable.
Team Secretary, Construction Services
Excellent service and constant updates.
Project Manager, Shipping Company
Thank you, Jignesh & Matthew, for the care you took in arranging the shipping & for keeping me updated. It was a delight to begin my Monday with your email, Matthew, saying the paintings would be delivered today – earlier than i expected (and much more convenient for the rest of my schedule this week).
Beth Erickson, Private Individual